I have so many issues with the company known as Audible that I will only be able to scratch the surface. The latest issue is that I have paid for 2 credits that I do not want to use right now as I have more books than I can listen to. So I was going to cancel my membership for a bit so that I could catch up.
In doing so I found out that Audible is no different than your stereotypical neighborhood thief. They will destroy (steal) the credits that I have already paid for. (they sure as hell don’t ever tell you this up front) If I continue the membership, I will have 3 unused credits next month. And if I decide to cancel at that point they will steal all 3 credits that I paid for. So it just gets worse if you continue.
I was hoping to use the credits that I have to purchase books in the coming year that I was interested in. Audible will not allow that, my only obvious choice is to choose books that I am not interested in.
This company has been a scam since day one. I carefully avoided both Audible and Kindle both for nearly 20 years before I made the mistake of using either of them.
Here is an illustration of one of the many issues that I have had with Audible owning the books that I buy, rather than my owning them: Yesterday I tried to open the Audible app to listen to a book that I had just purchased. (You can not use any other app to listen to “their” (not yours) books. The app would not update after an hour of messing with it. So I could not listen to the book that I paid for but they really own. I have had a plethora of seminal issues of being denied access to “my” “Kindle” books. Note: the app will not update and for 2 days I have been unable to listen to any of the books that I ostensibly “own”.
This is a continueing saga if you use either Audible or Kindle. The US Justice Department should be all over them IMHO.
I still have to resolve this issue created by the criminals at Audible before I can read ANY of the books that I have paid good money for.
In closing, the last time that I could not read or listen to a book was when Amazon thought that I had a book on too many devices (you are not told before you purchase of this restriction) and would not let me open a book on my phone until I returned home, hunted down an offending device and deleted the book on that device. In summary both with Audible and Kindle expect to be abused, stolen from, and prevented from using your property in the manner that you wish.
I am tempted to contact the MO attorney general’s office, but my experience from the past is that like the rest of government, they could a damn about you the taxpayer, that is unless your issue is some PC issue that they wish to focus on. Otherwise they reply with a letter stating that they are not your personal attorney.
BUT if you know of “animal cruelty” this office will all of a sudden (in their words) become your personal attorney.
So if Audible were being cruel to an animal the AG’s office would be interested, but not if Audible is sealing from you.
Look at the PC complaints that they will respond to here: