Yes you read that right, and my standard retort to the question of “this is Amazon how may I help you?” is now “If you can find Jeff Bezos please kick him in the balls”. That usually sets them back a bit, and then I continue to explain:
I am a very computer literate person, and avoided “intellectual property rights” like Amazon’s Kindle books for almost 15 years, because I knew what I would be getting into, so against my better judgement I made the Kindle plunge…..
The very fist week, I could not get my bought, and paid for property to download into the Windows 7, Kindle reader, I spend 4 entire mornings with the incompetent Amazon support staff that took 2 days to tell me to turn off my VPN because their half baked app would not work with a VPN. I spent 2 more days with tech support, and in the end Amazon stole over 6 hours of my time with no compensation, in my effect to use my own bought and paid for property.
Fast forward to last night… I was reading a very important book necessary for my vocation, last night when I decided to see what the process of loaning out a Kindle book looked like. So for test purposes I “loaned” the book to my mother by sending her an email that she could either accept or refuse. ( I knew ahead of time she would NEVER accept this invitation and read this book.
What happened immediately was that I no longer had access to my book!
To give an analogy this would be like me calling you and agreeing to loan you my book if you wanted it. But before you could even answer, or accept, a thief by the name of Jeff Bezos sneaks into my house, and steals my personal property. I am not allowed to read my own book, and you have not even decided whether you want to read it or not. What boggles my mind is why the idiots at Amazon did not include a button that would take the loan back. If someone does not take you up on your loan that you are still denied the use of your property by Jeff Bezos. This is the very definition of theft.
Anyhow I spent an uncompensated hour on the phone last night with tech support who manged to get the book back on my laptop.
This morning I tried to open the book on my smartphone only to find it unavailable. I just spend 2 hours and 5 phone calls to get this issue resolved.
I find Amazon’s actions to be those of a thief, and I am in the process of filing a complaint with the Missouri Attorney generals office (for all of the help that that are.)
Stay tuned to updates….
11/15/17 12:30 am – Just got my new phone turned on yesterday as replacing the screen on the old one cost as much as phone does. I just tried to fire up the kindle app on the new phone, and read “MY” book, and guess what? Yup… that low life criminal SOB Jeff Bezos has stolen my book, and my time again (something that you and I would go to jail for). I can’t read my book now without spending a lot of time on the phone with Amazon tech support. This is how criminal these large corperations have become. I would bet that this story continues…..they are not done screwing me. This is what I foresaw and why I eschewed this technology for 15 years. and yes I still fantasize about kicking Jeff Bezos in the balls.
If you do your due diligence you are likely to come to the conclusion like many have that Jeff Bezos is a globalist and thus the mortal enemy of anyone that believes in the principles that this country was founded upon.
His dealing with the NSA borders on treason IMHO. A capital offense….
The Details About the CIA’s Deal With Amazon
A $600 million computing cloud built by an outside company is a “radical departure” for the risk-averse intelligence community.
JEFF BEZOS, AMAZON, WASHINGTON POST AND THE CIA
Exclusive: Joseph Farah proposes probe into ‘collusion’ between billionaire, John Brennan
Lets not forget the criminal theft of both Animal Farm and Brave New World on readers tablets. This was not IMHO an accident, but a clear message about the nefarious nature of these ebooks, and that Amazon, as part of the New World Order’s infrastructure, was going to take full advantage of it.
Paid for a Kindle book. Twice in fact. It still has not shown up, so I can’t read it.
So in addition to the cost of the book, I am going to have to spend $20 of my time tied up with tech support to get access to my own property. Do you see a pattern here yet?
2nd UPDATE 12/1/17
This time Amazon, that seems to own all of the books that i paid for, is now not letting me read one of my cook books, saying that it is registered on too many devices. Who knows how much time it is going to take to jump this latest hurtle put between me and my property?
FWIW I am still unable to read any of my books on my laptop using the Windows 7 application. and that is after spending 4 full mornings with their tech support and getting no where.
The ebook I purchased last night has still not shown up and in addition when I tried to open a book on my smartphone I found out that the obtuse, confusing, interface to administer the licenses that Amazon has in the Web interface, deleted all of the books on my smartphone. Then when I tried to open one of my books I was greeted again with a license issue, that could only be addressed on the obtuse web interface where you again guess at what devices you are deleting books on.
Two weeks into having a Fire 8, many of my books are still not even halfway downloaded. The device has been on a fast WiFi network for the entire time.
I should sent both of my devices back, but then I am stuck with a dozen books that I paid a pretty penny for with no way to comfortably read them, while on the go. Not that I can actually read them if they are not downloaded.
My desire to “kick Jeff Bezos in the balls” grows with each day of being urinated on by Amazon, and being told that “it’s raining”, that I am not being urinated on….
I hope the above, which is only a small portion of the issues that I have had with “Kindle:” books, gives you some insight at to why I think that Jeff Bezos needs kicked in the balls.
Here are 2 pictures that document the above few paragraphs:
Amazon defaulting ebook purchase to a gift purchase, even thought 99% of the purchase are likely for the person themselves. If I didn’t know any better, and didn’t know what an honest, integrity driven company that Amazon was, I might think that they did this on purpose to generate more income by being dishonest. Most people making this mistake would likley not get the refund as I did, because it is too much trouble.
On the web page where your devices are registered I have 13 devices registered , with no way to really tell what is what, and I think Amazon likes it that way. In addition it looks like Jeff Bezos limits you to reading your content on only 2 devices A fact they try hard to obfuscate. I happen to have 4 laptops, 2 of which I use regularly, 2 tablets, and an off the cell network smart phone that I use in the kitchen as a media server. Amazon has created a real nightmare for many of it’s users. I own the books BUT I can’t read them on my devices without getting to a PC and then deregistering them on devices that I often can not tell what they are, which then creates more down stream problems. Today I had to spend another 45 minutes on the phone to address the current issues. I also learned that Amazon is now not supporting their stand alone app on Windows 7. How can you read books when they stop support for the app that you want to use? Like I said at the beginning, Amazon looks like a criminal organization. It certainly does not treat it’s customers well at all, in respecting THEIR property rights. Much of their actions are guided by their intellectual property rights concerns, but you do not solve them by stomping all over your customers property rights. I have some very good ideas on how they could solve the issue but will keep them to myself, unless they are willing to pay me as a consultant. Amazon has stolen enough of my time already.
Here is a related MFP story about Amazon:
I LOVE AMAZON
And a Dave Hodges story:
Amazon Is the Reincarnation of 19th Century Standard Oil
Another article on the way that Amazon mistreats it’s customers:
I have a new reason to want to kick Jeff Bezos in the balls…..